← The MindCounsel

Privacy Policy

Last updated: April 2026

The MindCounsel, A Professional Nursing Corporation, operated by Reginald Casilang, DNP, PMHNP-BC, FNP-BC ("The MindCounsel," "we," "us," or "our"), is committed to protecting the privacy of individuals who visit this website. This Privacy Policy describes how we collect, use, and handle information submitted through this website.

This website is not a clinical platform. No protected health information (PHI) should be submitted through the contact form on this site. If you are an established patient, please communicate through your designated HIPAA-compliant patient portal (Headway for California patients; SimplePractice for Hawaiʻi patients).

Information We Collect

When you submit a message through our contact form, we collect the information you provide, which may include:

  • Your first and last name
  • Your email address
  • Your phone number (if provided)
  • Your state of residence
  • Your insurance plan
  • The reason for your inquiry
  • The content of your message

We also collect standard website analytics data (page views, browser type, referring URLs) through Netlify and any analytics services we may use. This data does not identify you personally.

How We Use Your Information

Information submitted through the contact form is used solely to respond to your inquiry and, if appropriate, to assist you in scheduling a consultation. We do not sell, rent, or share your contact information with third parties for marketing purposes.

Data Storage and Security

Contact form submissions are transmitted through Netlify Forms, which uses industry-standard encryption. We take reasonable measures to protect information submitted to this site, but no internet transmission is completely secure. Do not submit sensitive health information through this form.

Clinical Privacy (HIPAA)

Once you become a patient of The MindCounsel, your protected health information is handled in accordance with HIPAA and applicable state law. Clinical records and communications are managed through HIPAA-compliant platforms (Headway and SimplePractice). Our Notice of Privacy Practices is provided to patients at the time of intake.

Third-Party Platforms

This website links to third-party scheduling platforms — Headway (California) and SimplePractice (Hawaiʻi). These platforms have their own privacy policies, which govern how they handle your information. We encourage you to review their policies before submitting information.

Cookies

This website may use cookies for basic functionality and analytics. You may disable cookies in your browser settings, though some site features may not function as intended.

Your Rights

You may request that we delete any contact information you have submitted to this website by emailing contact@themindcounsel.com. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Contact

If you have questions about this Privacy Policy, please contact us at:

The MindCounsel, A Professional Nursing Corporation
contact@themindcounsel.com
(833) 559-9559

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects when changes were most recently made.