Psychiatric Care for Carelon Behavioral Health Members
Telehealth psychiatry for adults whose behavioral health benefits are administered by Carelon Behavioral Health, in California or Hawaiʻi.
What Carelon Behavioral Health is
Carelon Behavioral Health (formerly Beacon Health Options) administers behavioral health benefits on behalf of a number of insurance plans — most commonly certain Anthem and other Elevance Health products, along with select employer and government plans — in both California and Hawaiʻi. If your insurance card lists Carelon or Beacon Health Options, or your plan directs you to a separate number for mental health benefits, this is likely the network administering your psychiatric coverage, distinct from your medical carrier.
What Carelon members can be seen for
Care includes adult ADHD evaluation, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, and second opinions. The approach is the same regardless of plan or state: a careful evaluation first, then a clear, collaborative plan.
Confirming your benefits
Because Carelon administers behavioral health on behalf of your medical plan rather than being the plan itself, the fastest way to confirm coverage is the behavioral health number on the back of your card, or the automatic eligibility check performed when you book through Headway.
Private, discreet care
Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Corona, California or Honolulu, Hawaiʻi. Your information is handled in accordance with applicable privacy laws.
Frequently asked
Yes, in both California and Hawaiʻi. Members are booked through Headway, which confirms in-network status and your specific benefits at the time of booking.
Check the back of your insurance card or your plan's behavioral health line — many Anthem and other carrier plans route mental health benefits through Carelon (formerly Beacon Health Options) even though the front of the card shows a different insurer name.
No referral is needed to schedule. Any plan-specific requirements are checked automatically at booking.
Begin with a conversation
Request an appointment
One booking link for both California and Hawaiʻi — Headway verifies your state, plan, and benefits automatically when you enter your insurance information.
Request an appointment