Blue Cross Blue Shield of Hawaiʻi

Psychiatric Care for Blue Cross Blue Shield of Hawaiʻi Members

Telehealth psychiatry for adults in Hawaiʻi covered by Blue Cross Blue Shield of Hawaiʻi — booked through Headway, with your benefits verified up front.

Is this the same as HMSA?

No. HMSA is Hawaiʻi's Blue Cross Blue Shield licensee and is billed directly through the practice's own patient portal for its PPO and QUEST (Medicaid) plans. Blue Cross Blue Shield of Hawaiʻi, as credentialed here, is a separate plan booked through Headway rather than the direct-bill portal. If your card is HMSA PPO or HMSA QUEST, see the HMSA page instead — the booking process is different.

If you're not sure which plan you carry, the member services number on the back of your card is the fastest way to confirm.

What members can be seen for

Care includes adult ADHD evaluation, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, and second opinions. The approach is the same regardless of plan: a careful evaluation first, then a clear, collaborative plan.

Confirming your benefits

Booking through Headway performs an automatic eligibility and benefits verification, so any copay, coinsurance, or remaining deductible is visible before you schedule. Self-pay is available if you would rather keep the visit outside of insurance entirely.

Private, discreet care

Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Honolulu. Your information is handled in accordance with applicable privacy laws.

Frequently asked

Is this the same as HMSA?

No — this is a separate credentialed plan from HMSA's direct-billed PPO and QUEST plans. If you have an HMSA PPO or HMSA QUEST card, see the HMSA page instead, since the booking process there is different. If your card specifically identifies Blue Cross Blue Shield of Hawaiʻi, you're in the right place.

Is The MindCounsel in-network with Blue Cross Blue Shield of Hawaiʻi?

Yes. Members are booked through Headway, which confirms in-network status and your specific plan benefits at the time of booking.

Do I need a referral?

No referral is needed to schedule. Any plan-specific requirements are checked automatically at booking.

Begin with a conversation

Hawaiʻi

Request an appointment

Booked through Headway, which verifies your plan and benefits automatically at the time of booking.

Request an appointment
By phone

Prefer to call?

Reach the Hawaiʻi line directly to ask a question or get started.

Call (808) 400-4491

Important: The information on this website is educational and is not a substitute for individualized medical advice, diagnosis, or treatment. It does not create a provider–patient relationship. This is not emergency care. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department. If you are in crisis, you can call or text 988 (Suicide & Crisis Lifeline).