Psychiatric Care for UnitedHealthcare QUEST Members in Hawaiʻi
Telehealth psychiatry for adults with UnitedHealthcare Community Plan QUEST in Hawaiʻi — in-network, available statewide across all islands, with no referral needed to schedule.
UnitedHealthcare QUEST and mental health care
UnitedHealthcare Community Plan is one of the health plans serving Hawaiʻi’s QUEST Integration program (Med-QUEST, Hawaiʻi’s Medicaid program). The MindCounsel is in-network with UnitedHealthcare Community Plan QUEST Integration, so eligible members can be seen for psychiatric care in network.
Dr. Casilang is dual board-certified in psychiatric-mental health and family medicine, so evaluations include a medical lens — thyroid, sleep, and medication interactions that can mimic or worsen mood and attention symptoms — rather than a checklist alone.
What UnitedHealthcare QUEST members can be seen for
Care includes adult ADHD evaluation in Hawaiʻi, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, second opinions, and medication reassessment for members transferring existing care. Eligibility, authorization, and covered services depend on your specific QUEST plan.
Telehealth across the islands
Visits take place by secure video from a private space of your choosing — Honolulu, Kailua, Kapolei, Pearl City, Aiea, Kaneohe, Waipahu, Ewa Beach, Mililani, Hilo, Maui, Kauaʻi, and other communities — with optional in-person visits in Honolulu when appropriate. See the Oʻahu, Maui, Big Island, and Kauaʻi pages for island-specific details.
Confirming your benefits
Because QUEST benefits vary by plan, the most reliable way to confirm behavioral-health and telehealth coverage is to call UnitedHealthcare Community Plan member services at the number on the back of your card. Useful questions: Is telehealth psychiatry covered? Is there a copay or visit limit? Is a referral or authorization required? Participation with a plan is not a guarantee of coverage for any individual service.
Not sure whether your card is UnitedHealthcare Community Plan? Call or message the Hawaiʻi office and we will help you check before you schedule.
What is not included
This page covers UnitedHealthcare QUEST (Medicaid). For UnitedHealthcare commercial, Oxford, or Oscar coverage, see the UnitedHealthcare, Oxford & Oscar page. UnitedHealthcare Medicare Advantage and Dual Complete plans are not yet accepted. Other Hawaiʻi plans: HMSA and AlohaCare QUEST.
Private, discreet care
Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Honolulu, Hawaiʻi. Your information is handled in accordance with applicable privacy laws.
Frequently asked
Yes. The practice is in-network with UnitedHealthcare Community Plan QUEST Integration, Hawaiʻi’s Medicaid managed care program (Med-QUEST). Telehealth visits are available statewide. Coverage for any individual service depends on your specific plan.
Many QUEST plans include behavioral-health telehealth benefits, but covered services can differ. Confirm the specifics with UnitedHealthcare Community Plan member services using the number on your card.
Not yet. That credentialing is in progress. Commercial UnitedHealthcare plans and UnitedHealthcare Community Plan QUEST are accepted in Hawaiʻi.
No referral is needed to schedule. Any plan-specific requirements are confirmed with you before your first visit.
No. Participation with a plan is not a guarantee of coverage for any individual service. Verifying benefits in advance is recommended.
Begin with a conversation
Get started
Send a message with your name and plan, and the Hawaiʻi office will confirm your coverage and help you find a time. No referral required.
Contact the Hawaiʻi office