AlohaCare QUEST

Psychiatric Care for AlohaCare QUEST Members

Psychiatric telehealth for AlohaCare QUEST Integration members across Hawaiʻi — with a clear reminder to confirm your plan’s benefits.

AlohaCare QUEST and mental health

AlohaCare is a Hawaiʻi-based health plan serving QUEST Integration (Med-QUEST / Hawaii Medicaid) members. Many AlohaCare QUEST plans include behavioral-health benefits that can cover outpatient psychiatry and telehealth. The MindCounsel works with AlohaCare QUEST Integration.

Coverage and requirements can vary, so we recommend verifying your benefits directly with AlohaCare before your first visit. Participation with AlohaCare is not a guarantee of coverage for any individual service.

  • Confirm behavioral-health and telehealth coverage
  • Ask about any copay or visit limits that apply
  • Check whether a referral or authorization is required

What AlohaCare members can be seen for

Adults may be seen for adult ADHD evaluation, psychiatric medication management, anxiety, depression and other mood symptoms, diagnostic clarification, and psychiatric second opinions.

If you are an HMSA member instead, see our HMSA page. To learn about the evaluation itself, visit our ADHD evaluation and medication management pages.

Telepsychiatry is available to adults throughout Hawaiʻi by secure video, including communities such as:

HonoluluKailuaKapoleiPearl CityAieaKaneoheWaipahuEwa BeachMililaniHiloMauiKauaʻi

In-person visits are available in Honolulu when appropriate.

Private, discreet care

Mental health care is personal, and many people prefer to keep it confidential. Telepsychiatry lets you meet from a private space of your choosing, without a waiting room and without traveling across the island. Your information is handled in accordance with applicable privacy laws, and visits take place over a secure, encrypted platform.

Frequently asked

Common questions

Do you accept AlohaCare?

The MindCounsel works with AlohaCare QUEST Integration. Because benefits vary, please verify your specific coverage with AlohaCare before your visit.

Does AlohaCare QUEST cover telehealth psychiatry?

Many AlohaCare QUEST plans cover behavioral-health telehealth. Confirm the specifics of your plan with AlohaCare, as covered services can differ.

Is coverage guaranteed?

No. Participation with a plan is not a guarantee of coverage for any individual service. Verifying benefits in advance is recommended.

Begin with a conversation

Telepsychiatry for adults across Hawaiʻi, with in-person visits available in Honolulu. New inquiries are welcome.

Important: The information on this website is educational and is not a substitute for individualized medical advice, diagnosis, or treatment. It does not create a provider–patient relationship. This is not emergency care. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department. If you are in crisis, you can call or text 988 (Suicide & Crisis Lifeline).