Psychiatric Care for Cigna Members in California and Hawaiʻi

Telehealth psychiatry for adults with Cigna coverage in California or Hawaiʻi — booked through Headway, with your benefits verified up front.

Cigna behavioral health runs through Evernorth

Cigna administers behavioral health benefits through Evernorth Behavioral Health, its behavioral health organization. Your card may say Cigna while your outpatient mental health claims are processed under the Evernorth name — which is why members sometimes see a different name on an explanation of benefits than the one on their card, and worry something has gone wrong. It hasn't; this is standard for Cigna plans in both states.

What Cigna members can be seen for

Care includes adult ADHD evaluation, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, and second opinions. The approach is the same regardless of plan or state: a careful evaluation first, then a clear, collaborative plan.

Deductibles, cost share, and what to confirm

Cigna plans range from employer-sponsored PPO products to high-deductible plans paired with an HSA. On a high-deductible plan, outpatient psychiatric visits typically apply toward the deductible before cost-sharing begins, which can make the first visits of a plan year more expensive than later ones — a pattern worth planning around if you are starting a medication that requires closer follow-up.

Confirming your Cigna benefits

For psychiatric care, the behavioral health number on the back of your Cigna card reaches the right team faster than general member services, since outpatient mental health is administered through Evernorth. Booking through Headway also verifies your specific benefits automatically.

Private, discreet care

Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Corona, California or Honolulu, Hawaiʻi. Your information is handled in accordance with applicable privacy laws.