UnitedHealthcare · Oxford · Oscar — CA & HI

Psychiatric Care for UnitedHealthcare, Oxford & Oscar Members

Telehealth psychiatry for adults covered by UnitedHealthcare, Oxford, or Oscar in California or Hawaiʻi — all three route behavioral health through Optum, and all three are booked through Headway.

UnitedHealthcare, Oxford, and Oscar all run through Optum Behavioral Health

These are three separate insurance brands, but they share the same behavioral health administrator. UnitedHealthcare, Oxford (a UnitedHealthcare company primarily seen on plans issued in New York, New Jersey, and Connecticut but occasionally carried by relocated members), and Oscar all route psychiatric claims, provider directories, and prior authorization through Optum Behavioral Health. In practice this means your medical card may say one of these three names while your psychiatric claims are processed under Optum.

What's not yet included: Medicare Advantage

UnitedHealthcare Medicare Advantage credentialing is currently in progress and is not yet active in either state. If your card says UnitedHealthcare Medicare Advantage or UnitedHealthcare Dual Complete, that plan is not yet accepted — contact the practice to check current status, or ask about self-pay in the meantime.

What UnitedHealthcare, Oxford, and Oscar members can be seen for

Care includes adult ADHD evaluation, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, and second opinions. The approach is the same regardless of plan or state: a careful evaluation first, then a clear, collaborative plan.

Confirming your benefits

Because behavioral health for all three brands is administered by Optum, the general UnitedHealthcare, Oxford, or Oscar directory is not always the most accurate place to check psychiatric coverage. The behavioral health number on the back of your card routes directly to the team that can answer, and booking through Headway verifies your specific plan automatically.

Private, discreet care

Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Corona, California or Honolulu, Hawaiʻi. Your information is handled in accordance with applicable privacy laws.

Frequently asked

Is The MindCounsel in-network with UnitedHealthcare, Oxford, or Oscar?

Yes, all three, in both California and Hawaiʻi. Members are booked through Headway, which confirms in-network status and your specific plan benefits — administered through Optum Behavioral Health — at the time of booking.

Do you accept UnitedHealthcare Medicare Advantage?

Not yet. That credentialing is in progress. Commercial and individual UnitedHealthcare, Oxford, and Oscar plans are already in-network.

Why does my plan say Optum instead of my insurance company?

UnitedHealthcare, Oxford, and Oscar all administer behavioral health benefits through Optum. Seeing Optum on a behavioral health explanation of benefits is expected.

Do I need a referral?

No referral is needed to schedule. Any plan-specific requirements are checked automatically at booking.

Begin with a conversation

Online

Request an appointment

One booking link for both California and Hawaiʻi — Headway verifies your state, plan, and benefits automatically when you enter your insurance information.

Request an appointment
By phone

Prefer to call?

California: (833) 559-9559
Hawaiʻi: (808) 400-4491

Important: The information on this website is educational and is not a substitute for individualized medical advice, diagnosis, or treatment. It does not create a provider–patient relationship. This is not emergency care. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency department. If you are in crisis, you can call or text 988 (Suicide & Crisis Lifeline).