Care for Out-of-State Blue Cross Blue Shield Members
Have a Blue Cross Blue Shield plan issued by a different state? Depending on your plan and where you're located, you may still be able to be seen here.
Why Blue Cross Blue Shield works differently across state lines
Blue Cross Blue Shield is not one company — it's an association of separately owned, independently licensed regional plans. Anthem Blue Cross is the licensee in California; HMSA is the licensee in Hawaiʻi. If your card was issued somewhere else — say, New Jersey, Pennsylvania, or Massachusetts — your plan is a different company from either of those, even though it carries similar branding.
Some of these out-of-state Blue plans maintain reciprocal or virtual-network arrangements that allow their members to see certain providers outside their home state. Whether that applies to a specific plan, and in which state, varies and changes as credentialing is completed carrier by carrier.
Currently active
As of this writing, the following out-of-state Blue Cross Blue Shield arrangements are active:
- Hawaiʻi: Horizon Blue Cross Blue Shield of New Jersey, and Independence Blue Cross (Pennsylvania).
- California: Blue Cross Blue Shield of Massachusetts.
Additional out-of-state Blue plans are in credentialing in both states and this list will grow. If your card is from a Blue Cross Blue Shield plan not listed here, or if you're unsure which state's arrangement applies to you, contact the practice to check current status before booking.
What members can be seen for
Care includes adult ADHD evaluation, psychiatric medication management, anxiety and depression treatment, diagnostic clarification, and second opinions.
If you have Anthem Blue Cross (California) or HMSA (Hawaiʻi)
If your card was issued in the state where you're located — Anthem Blue Cross in California, or HMSA in Hawaiʻi — this page isn't the right one. See the Anthem Blue Cross California or HMSA page instead.
Private, discreet care
Visits take place over a secure, encrypted platform from a private space of your choosing, with optional in-person visits in Corona, California or Honolulu, Hawaiʻi. Your information is handled in accordance with applicable privacy laws.
Frequently asked
It depends on which plan issued your card and which state you're located in. Horizon (New Jersey) and Independence (Pennsylvania) are currently active for patients in Hawaiʻi; Blue Cross Blue Shield of Massachusetts is currently active for patients in California. If your plan isn't listed, contact the practice to check current status.
Check the state name or logo on the front of the card, or call the member services number on the back — it will identify the specific licensee that issued your plan.
No referral is needed to schedule. Any plan-specific requirements are checked automatically at booking through Headway.
Begin with a conversation
Request an appointment
One booking link for both California and Hawaiʻi — Headway verifies your state, plan, and benefits automatically when you enter your insurance information.
Request an appointment