Psychiatric Care for HMSA Members in Hawaiʻi
Using your HMSA benefits for psychiatric telehealth — with a clear reminder to confirm what your specific plan covers.
HMSA and behavioral health
HMSA is one of the most widely held insurers in Hawaiʻi, and many HMSA plans include behavioral-health benefits that can cover outpatient psychiatry and telehealth. The MindCounsel works with HMSA, including HMSA PPO and HMSA QUEST Integration (HMSA’s Med-QUEST / Hawaii Medicaid line of business).
Because plans differ, the most reliable way to know your costs is to verify your benefits directly with HMSA before your first visit. Participation with HMSA is not a guarantee of coverage for any individual service.
- Ask about coverage for outpatient psychiatry and telehealth
- Confirm your copay, deductible, and any visit limits
- Ask whether a referral or prior authorization is needed
What HMSA members can be seen for
Adults may be seen for adult ADHD evaluation, psychiatric medication management, anxiety, depression and other mood symptoms, diagnostic clarification, and psychiatric second opinions.
See our pages on ADHD evaluation and medication management, or our AlohaCare QUEST page if that is your plan.
Telepsychiatry is available to adults throughout Hawaiʻi by secure video, including communities such as:
In-person visits are available in Honolulu when appropriate.
Private, discreet care
Mental health care is personal, and many people prefer to keep it confidential. Telepsychiatry lets you meet from a private space of your choosing, without a waiting room and without traveling across the island. Your information is handled in accordance with applicable privacy laws, and visits take place over a secure, encrypted platform.
Common questions
Do you accept HMSA?
The MindCounsel works with HMSA, including HMSA PPO and HMSA QUEST Integration. Because benefits vary by plan, please verify your specific coverage with HMSA before your visit.
Does HMSA QUEST cover mental health?
Many HMSA QUEST (Med-QUEST) plans include behavioral-health coverage for telehealth psychiatry. Confirm the details of your plan with HMSA, as covered services and requirements can vary.
Will HMSA cover my appointment?
Participation with HMSA is not a guarantee of coverage for any individual service. Verifying your benefits in advance is the best way to avoid surprises.
Is telehealth covered by HMSA?
Many HMSA plans cover telehealth for behavioral health. Ask HMSA specifically about telehealth psychiatry coverage for your plan.
Begin with a conversation
Telepsychiatry for adults across Hawaiʻi, with in-person visits available in Honolulu. New inquiries are welcome.