Psychiatric Care for Adults in Hawaiʻi — In-Network with HMSA.
Telehealth visits across all Hawaiian islands, with optional in-person visits in Honolulu by request. In-network with HMSA PPO, HMSA QUEST Integration, AlohaCare QUEST, UnitedHealthcare QUEST, Aetna, Cigna, UnitedHealthcare/Oxford/Oscar, Carelon Behavioral Health, and Blue Cross Blue Shield of Hawaiʻi. No referral is required.
New patient appointments are often available within the same week. Self-pay also welcome.
The MindCounsel was founded and is clinically led by Dr. Reginald Casilang, a doctoral-prepared, dual board-certified psychiatric and family nurse practitioner.
Prefer to meet in person? In-person visits can be arranged in Honolulu by appointment — request one when booking. The Honolulu address (500 Ala Moana Blvd, Suite 7400) is not a walk-in clinic. No additional cost.
A brief word from Dr. Casilang
A short introduction to The MindCounsel’s diagnostic-first approach — and what a more careful psychiatric evaluation can look like for patients in Hawaiʻi.
AI-generated presentation featuring Dr. Casilang’s likeness and voice.
Insurance plans accepted in Hawaiʻi, including HMSA, AlohaCare, and UnitedHealthcare QUEST.
The plans below are accepted for psychiatric care in Hawaiʻi. Coverage and copay amounts depend on your specific plan. Eligibility is verified before your first visit, in writing, so you know what to expect.
HMSA PPO
Commercial · In-Network
HMSA QUEST
Med-QUEST · In-Network
AlohaCare QUEST
Med-QUEST · In-Network
UnitedHealthcare QUEST
Med-QUEST · In-Network
Blue Cross Blue Shield of Hawaiʻi
Commercial · In-Network
Aetna
Commercial · In-Network
Cigna
Commercial · In-Network
UnitedHealthcare, Oxford & Oscar
Commercial · In-Network
Carelon Behavioral Health
Commercial · In-Network
Out-of-State Blue Plans
Horizon (NJ) & Independence (PA) — In-Network
Self-Pay
Available on request
How to read this list. Insurance participation and coverage vary by plan. Our practice can assist with verifying eligibility and applicable benefits before your appointment. “In-network” describes our contract with a plan; whether a specific service is covered, and what your copay or deductible will be, depends on your individual benefits.
Med-QUEST is Hawaiʻi's Medicaid managed care program. Dr. Casilang is credentialed with HMSA QUEST Integration, AlohaCare, and UnitedHealthcare Community Plan for Med-QUEST coverage. HMSA and AlohaCare QUEST are billed directly through the practice's own patient portal. For UnitedHealthcare QUEST, call or message us to get started. All other plans listed above are booked through Headway, which verifies your specific benefits automatically. If you are unsure whether your plan qualifies, send a message before scheduling — we are glad to help you confirm eligibility.
Telehealth across Hawaiʻi. In-person in Honolulu when you prefer it.
Most patients in Hawaiʻi choose telehealth for the convenience and the time it saves — no commute, no parking, and no need to travel between islands for routine care. For patients who would rather meet face-to-face, in-person visits are available by request at our Honolulu office. Telehealth and in-person visits can be used interchangeably as your needs change.
Telehealth Statewide
Secure video visits from your phone, tablet, or computer — Oʻahu, Maui, Hawaiʻi Island, Kauaʻi, Molokaʻi, and Lānaʻi.
Honolulu Office · By Request
500 Ala Moana Blvd, Suite 7400, Honolulu, HI 96813. By appointment only — not a walk-in location. Schedule the same way and request in-person at booking.
One Provider, Every Visit
You will see the same psychiatric provider — Dr. Reginald Casilang — at every appointment. Care continuity is part of the design of this practice.
Psychiatric services available to Hawaiʻi patients
Each visit is structured around careful evaluation — with enough time to actually understand your history and current concerns before recommending treatment.
Adult ADHD Evaluation
Comprehensive evaluation for adults experiencing persistent difficulties with attention, organization, impulsivity, or executive functioning — including adults who were never evaluated in childhood.
Diagnostic Clarification
A careful re-evaluation for adults whose current diagnosis does not fully fit, or who have received conflicting diagnoses.
Medication Management
Structured evaluation and ongoing management of psychiatric medications, with clear rationale for every recommendation.
Second Opinions
An independent clinical perspective before making a major decision about your current diagnosis or treatment plan.
Complex Cases
Evaluation of overlapping psychiatric and medical presentations — including medical contributors that are easy to miss.
Para sa mga Pasyenteng Pilipino sa Hawaiʻi
Dr. Casilang is a Filipino-American psychiatric provider who can speak with patients in Tagalog when English doesn't quite carry the meaning. For many Filipino patients in Hawaiʻi, this changes how clearly mental health concerns can be discussed and understood.
Your first visit
The initial evaluation is 60 minutes. We review your psychiatric and medical history, prior treatments, current concerns, and your goals. At the end of the visit, you will have a clear picture of the findings and recommended next steps — and the rationale for each.
No prescription is written during the initial visit without a thorough evaluation first. Treatment decisions are made collaboratively, based on a full understanding of your history.
Verify Coverage First
Your HMSA, AlohaCare, UnitedHealthcare, or self-pay eligibility is confirmed in writing before your first visit.
Schedule Online
Hawaiʻi patients schedule through our secure HIPAA-compliant patient portal — no referral required.
Telehealth or In-Person
Choose telehealth (most patients) or in-person at the Honolulu office. You can switch between formats over time.
Hawaiʻi patient questions
Is The MindCounsel in-network with HMSA?
Yes. Dr. Casilang is in-network with HMSA — both HMSA PPO (commercial) and HMSA QUEST Integration (Med-QUEST). Coverage and copay amounts depend on your specific plan. We confirm your benefits in writing before your first visit.
What about AlohaCare?
Yes. Dr. Casilang is also in-network with AlohaCare for Med-QUEST coverage.
Do you accept UnitedHealthcare QUEST?
Yes. Dr. Casilang is in-network with UnitedHealthcare Community Plan QUEST Integration. Call or message the Hawaiʻi office to get started; see the UnitedHealthcare QUEST page for details.
Do I need a referral?
No referral is required. Hawaiʻi patients can schedule directly through the patient portal.
Can I be seen in person?
In-person visits can be arranged in Honolulu by appointment, at 500 Ala Moana Blvd, Suite 7400. This is a telehealth-first practice, so the Honolulu address is not a walk-in clinic. Most patients begin with telehealth and add in-person visits later if they prefer. When booking, you can request an in-person appointment.
Can I see a psychiatric nurse practitioner online in Hawaiʻi?
Yes. The MindCounsel provides telepsychiatry by secure video to adults located anywhere in Hawaiʻi, including Oʻahu, Maui, Kauaʻi, Hawaiʻi Island, Molokaʻi, and Lānaʻi. Visits are with Dr. Reginald Casilang, DNP, PMHNP-BC, FNP-BC, a psychiatric-mental health nurse practitioner licensed in Hawaiʻi. Care is for adults 18 and older.
Where can adults get evaluated for ADHD in Hawaiʻi?
The MindCounsel offers clinician-directed adult ADHD evaluations by telehealth across Hawaiʻi. The evaluation is a structured clinical assessment of developmental history, current impairment, other conditions that can look like ADHD, and medical contributors, not a screening questionnaire. See adult ADHD evaluation in Hawaiʻi for what is involved and how insurance applies.
What is the difference between a psychiatric nurse practitioner and a psychiatrist?
A psychiatrist is a physician (MD or DO) who completed a psychiatry residency. A psychiatric-mental health nurse practitioner (PMHNP) is an advanced practice registered nurse with graduate-level training in psychiatric assessment, diagnosis, and treatment, including prescribing. Dr. Casilang is a nurse practitioner, not a physician. Read the full comparison.
Can I transfer my ADHD or psychiatric medication management to The MindCounsel?
Many adults ask. A transfer begins with a full evaluation visit that reviews your prior records, current medications, and history. Continuity is the goal, but every medication decision, including for controlled substances, rests on independent clinical judgment and safety, so a transfer visit does not promise that a current prescription will be continued unchanged. See transferring ADHD care and medication reassessment.
Does being in-network mean my visit is covered?
Insurance participation and coverage vary by plan. Our practice can assist with verifying eligibility and applicable benefits before your appointment. Being in-network means we have a contract with the plan; it does not guarantee that a specific service, such as an ADHD evaluation or a written report, is covered, or what your copay or deductible will be. Self-pay is available if a service is not covered.
How does telehealth work in Hawaiʻi?
All telehealth visits are conducted by HIPAA-compliant secure video. You will need a phone, tablet, or computer with a camera and a private space. The scheduling portal sends you the visit link before your appointment.
How quickly can I be seen?
New patient appointments are often available within the same week. Availability varies — the scheduling portal shows current openings.
What if I am uninsured or want to self-pay?
Self-pay is available on request. Send a message through the contact page and we will share self-pay rates and scheduling details.
What if I am in crisis or need urgent care?
This practice is not set up to provide urgent or crisis care. If you are in crisis, please call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.
Can I be seen from a neighbor island?
Yes. Telehealth visits are available across Hawaiʻi, including Oʻahu, Maui, Hawaiʻi Island, Kauaʻi, Molokaʻi, and Lānaʻi, with optional in-person visits in Honolulu. See the pages for Oʻahu, Maui, Kauaʻi, and Hawaiʻi Island.
Is Tagalog available?
Yes. Dr. Casilang speaks English and Tagalog, and visits can be conducted in either language or both. See Filipino and Tagalog care in Hawaiʻi or in California.
How does scheduling work in Hawaiʻi?
HMSA PPO, HMSA QUEST, and AlohaCare QUEST members book through the practice’s secure patient portal. Aetna, Cigna, UnitedHealthcare/Oxford/Oscar, Carelon, Blue Cross Blue Shield of Hawaiʻi, and out-of-state Blue plans book through Headway. UnitedHealthcare QUEST members can call or text the Hawaiʻi line at (808) 400-4491. No referral is required.
Care on every island
Adults are seen by secure video statewide, with optional in-person visits in Honolulu. Find your island: Oʻahu, Maui, the Big Island, and Kauaʻi. In-network with HMSA, AlohaCare QUEST, and UnitedHealthcare QUEST.
Care by island
Care is delivered by secure video statewide. These pages cover access, communities, and practical considerations specific to each island: Oʻahu, Maui County (including Molokaʻi and Lānaʻi), Kauaʻi, and Hawaiʻi Island.
For adults specifically seeking ADHD care in Honolulu, see adult ADHD in Honolulu; for ongoing prescribing, see psychiatric medication management in Hawaiʻi; for care in Tagalog, see Tagalog-speaking psychiatric care. Coverage details are on the HMSA, AlohaCare QUEST, and UnitedHealthcare QUEST pages.
Not sure your diagnosis or medications are right? See psychiatric second opinions in Hawaiʻi, or read whether a nurse practitioner can prescribe ADHD medication.
Ready to schedule?
How you schedule in Hawaiʻi depends on your plan. No referral required either way, and insurance eligibility is verified before your first visit.
Schedule Online
HMSA PPO, HMSA QUEST, and AlohaCare QUEST members book through our secure patient portal. Most new patients are seen within the same week.
Schedule — HMSA / AlohaCare → Have a question first?Schedule Online
Aetna, Cigna, UnitedHealthcare/Oxford/Oscar, Carelon, Blue Cross Blue Shield of Hawaiʻi, and out-of-state Blue plans book through Headway, which verifies your benefits automatically.
Schedule — All Other Plans → Have a question first?Call or Text Hawaiʻi Line
UnitedHealthcare QUEST members: call or text the Hawaiʻi line to get started. Not sure which pathway applies to you? We will help you confirm coverage and find a time that works.
Call (808) 400-4491 Email insteadRequest an adult ADHD evaluation · Ask us to verify your insurance · Transfer ADHD care · Request a second opinion