Psychiatric Care for Adults in Hawaiʻi — In-Network with HMSA.
Telehealth visits across all Hawaiian islands, with optional in-person visits in Honolulu by request. In-network with HMSA PPO, HMSA QUEST Integration, and AlohaCare QUEST. No referral is required.
New patient appointments are often available within the same week. Self-pay also welcome.
Prefer to meet in person? In-person visits are available at our Honolulu office — 500 Ala Moana Blvd, Suite 7400. Request in-person when booking. No additional cost.
HMSA members and AlohaCare QUEST members — your care is likely covered.
The MindCounsel is in-network with the major Hawaiʻi health plans for psychiatric care. Coverage and copay amounts depend on your specific plan. Eligibility is verified before your first visit, in writing, so you know what to expect.
HMSA PPO
Commercial · In-Network
HMSA QUEST
Med-QUEST · In-Network
AlohaCare QUEST
Med-QUEST · In-Network
Self-Pay
Available on request
Med-QUEST is Hawaiʻi's Medicaid managed care program. Dr. Casilang is credentialed with HMSA QUEST Integration and AlohaCare for Med-QUEST coverage. If you are unsure whether your plan qualifies, send a message before scheduling — we are glad to help you confirm eligibility.
Telehealth across Hawaiʻi. In-person in Honolulu when you prefer it.
Most patients in Hawaiʻi choose telehealth for the convenience and the time it saves — no commute, no parking, and no need to travel between islands for routine care. For patients who would rather meet face-to-face, in-person visits are available by request at our Honolulu office. Telehealth and in-person visits can be used interchangeably as your needs change.
Telehealth Statewide
Secure video visits from your phone, tablet, or computer — Oʻahu, Maui, Hawaiʻi Island, Kauaʻi, Molokaʻi, and Lānaʻi.
Honolulu Office · By Request
500 Ala Moana Blvd, Suite 7400, Honolulu, HI 96813. Available to existing patients who prefer in-person visits — schedule the same way, and request in-person at booking.
One Provider, Every Visit
You will see the same psychiatric provider — Dr. Reginald Casilang — at every appointment. Care continuity is part of the design of this practice.
Psychiatric services available to Hawaiʻi patients
Each visit is structured around careful evaluation — with enough time to actually understand your history and current concerns before recommending treatment.
Diagnostic Clarification
A careful re-evaluation for adults whose current diagnosis does not fully fit, or who have received conflicting diagnoses.
Medication Management
Structured evaluation and ongoing management of psychiatric medications, with clear rationale for every recommendation.
Second Opinions
An independent clinical perspective before making a major decision about your current diagnosis or treatment plan.
Complex Cases
Evaluation of overlapping psychiatric and medical presentations — including medical contributors that are easy to miss.
Para sa mga Pasyenteng Pilipino sa Hawaiʻi
Dr. Casilang is a Filipino-American psychiatric provider who can speak with patients in Tagalog when English doesn't quite carry the meaning. For many Filipino patients in Hawaiʻi, this changes how clearly mental health concerns can be discussed and understood.
Your first visit
The initial evaluation is 60 minutes. We review your psychiatric and medical history, prior treatments, current concerns, and your goals. At the end of the visit, you will have a clear picture of the findings and recommended next steps — and the rationale for each.
No prescription is written during the initial visit without a thorough evaluation first. Treatment decisions are made collaboratively, based on a full understanding of your history.
Verify Coverage First
Your HMSA, AlohaCare, or self-pay eligibility is confirmed in writing before your first visit.
Schedule Online
Hawaiʻi patients schedule through our secure HIPAA-compliant patient portal — no referral required.
Telehealth or In-Person
Choose telehealth (most patients) or in-person at the Honolulu office. You can switch between formats over time.
Hawaiʻi patient questions
Is The MindCounsel in-network with HMSA?
Yes. Dr. Casilang is in-network with HMSA — both HMSA PPO (commercial) and HMSA QUEST Integration (Med-QUEST). Coverage and copay amounts depend on your specific plan. We confirm your benefits in writing before your first visit.
What about AlohaCare?
Yes. Dr. Casilang is also in-network with AlohaCare for Med-QUEST coverage.
Do I need a referral?
No referral is required. Hawaiʻi patients can schedule directly through the patient portal.
Can I be seen in person?
In-person visits are available in Honolulu by request, at 500 Ala Moana Blvd, Suite 7400. Most patients begin with telehealth and add in-person visits later if they prefer. When booking, you can request an in-person appointment.
How does telehealth work in Hawaiʻi?
All telehealth visits are conducted by HIPAA-compliant secure video. You will need a phone, tablet, or computer with a camera and a private space. The scheduling portal sends you the visit link before your appointment.
How quickly can I be seen?
New patient appointments are often available within the same week. Availability varies — the scheduling portal shows current openings.
What if I am uninsured or want to self-pay?
Self-pay is available on request. Send a message through the contact page and we will share self-pay rates and scheduling details.
What if I am in crisis or need urgent care?
This practice is not set up to provide urgent or crisis care. If you are in crisis, please call or text 988 (Suicide & Crisis Lifeline), call 911, or go to your nearest emergency room.
Ready to schedule?
Hawaiʻi patients schedule through our secure HIPAA-compliant patient portal. No referral required. Insurance eligibility verified before your first visit.
Schedule Online
View available times and complete intake through our secure patient portal. Most new patients are seen within the same week.
Schedule in Hawaiʻi → Have a question first?Call or Text Hawaiʻi Line
Prefer to speak with someone first? Call or text the Hawaiʻi line and we will help you confirm coverage and find a time that works.
Call (808) 400-4491 Email instead